Customer support : it can only get better with empathy. A customer service representative listening attentively to a customer. "Empathy is the heart and soul of exceptional customer service. As a customer support representative, understanding and sharing the feelings of others is essential in building strong relationships and resolving issues effectively. By putting yourself in your customer's shoes, you can provide more personalized and meaningful support. #customercare #empathy #customerservice #support #help #connect #understanding"